Professional. Passionate. Skilled.
And sometimes... a little bit wild.

Here at Mad River, our job is to keep you safe while showing you a great time on the Snake River. Our entire staff is committed to showing you a great time on the river; rest assured, we have just as much fun as you do!

All of our guides undergo rigorous training before handling their own boat on the river. This includes a week-long, intensive guide school, out of which we hand-pick only the best guides, a minimum of twenty shadows with an experienced guide and a three day river rescue course that earns each guide an internationally recognized certification in River Rescue. Our guides also hold the required CPR and First Aid certifications. In fact, every one of our guides exceeds the requirements set forth by the US Forest Service. Rest assured, your safety is our number one priority.

Our bus drivers, shuttle drivers and office staff are professional, pleasant and fun to work with. In fact, this is what makes Mad River such a great place. In the course of a day, you'll meet the office staff, your bus driver, the shuttle driver and your guide. Each person brings their own unique perspective to the experience, but as a whole, we work together to make sure you have a great day. The same high standards that we hold for the guide staff are echoed in every aspect of the company, ensuring that you will not only enjoy your time, but you'll be planning your next trip back before you hit the boat ramp. We hope to see you again and again...

Take a moment to meet the Mad River "Family". We work together, we play together and we all share a love of the river. Everyone has a little something special they bring to the table, (some more special than others), but our goal is to show you a good time and share a little bit of our passion for the Snake River with you.

Mary Bess // General Manager

Hometown: Hampton, Maine

16 Years with Mad River

Mother, Boss, and Queen of witty comments. Known for her great weekly cookies and annual wicked good lobstah. She's been with us a while and she's on track to never leave us! She used to be an elementary teacher but now she just uses those skills on river guides. English, Schweizerdeutsch, Deutsche, and New England Lobsterfishman are among the languages she claims, but whatever you speak she'll take care of you! She knows where we've came from, where we're at and what the future will hold.


KC Bess // Operations Manager

Hometown: Ivins, UT.

16 Years with Mad River

KC, fearless leader of the river crew, rounds out the guide staff with a healthy dose of risk management. He geeks out on knots, ropes and all things rescue. He got his start at Mad River during the year it snowed all through Guide School so we are lucky that he enjoys a healthy dose of suffering for his outdoor adventures. In his free time, he enjoys trail running, multi-day river trips with his family and volunteering for the local Search and Rescue team.

Tess Carlson // Office Manager

Hometown: Grass Valley, CA

2 Years with Mad River

After living in New Zealand for a year, Tess is back!! We're pretty pumped that she's taken on the job of office manager. Her laid back personality keeps everyone in the office calm, cool, and collected. At the same time, she's super productive and knowledgable. She loves discussing her world travels, convincing people to go rafting, and being a leader for our Mad River crew.

Heidi Haeusler // Marketing Manager

Hometown: Columbus, OH

5 Years with Mad River

Camille McLindon // PR/Communications Manager

Hometown: Baton Rouge, Louisiana

3 Years with Mad River

One thing you should be aware of and always on your toes about is that she will eat your leftovers with or without your permission. A recent graduate of the University of Alabama with a degree in English, Camille is a real key player in the office for creating witty slogans, editing, writing the majority of the guide bios, and so on. Camille plans to stay in Jackson for a year or two (we'll see about that) to adventure around the incredible outdoors.

Caitlin Bell // Social Media Manager

Hometown: Atlanta, GA

3 Years with Mad River

You know when Caitlin is working because you can hear her contagious laugh when you walk through the door. You can find her in the office cracking jokes, brightening days, holding a cup of joe, and possibly wearing her sunglasses inside. She is a recent graduate from the University of Alabama (can I get a Roll Tide?!) and she is excited to take on this next chapter of life of meeting new people and exploring new places.

Sarah Flanagan // Group Sales Manager

Hometown: Jackson, WY

2 Years with Mad River

Jim Brennan "Stackhouse" // Senior Guide

Hometown: Morristown, NJ.

16 Years with Mad River

Stackhouse is a jack of all trades. Formally educated in the legal field, he chose the rugged rocky mountains over the city life. He recently celebrated his fifteenth year at Mad River and in that time has also made several accomplishments outside of the guiding world. He can be found Tuesdays at the Tavern playing with his band "Uncle Stack and the Attack". He's also an avid rollerblader. We are currently trying to find him some neon track pants to go with his elbow pads.

Mike Fitzpatrick "Fitzy" // Guide

Hometown: Cape Elizabeth, ME.

5 Years with Mad River (post-retirement)

Fitz is proof that retirement shouldn't include any indoor activities. After a rewarding professional career as a civil engineer, his love for the river brought him full circle back to guiding the Snake River. When Fitz isn't on the river, you can find him mountain biking in Moab, kayaking some gnarly class V, surfing Lunchcounter or cutting a rug at the Wort on bluegrass night. If you're lucky, maybe he'll save you a dance...

Mark Rector // Guide

Hometown: Portland, OR.

16 Years with Mad River

Mark has spent every day of this decade living life to the fullest in Jackson Hole. Mark spends his long winters as a ski instructor at Teton Village. Mark follows the snow melt straight to the Snake River and shares his love of rivers with everyone fortunate enough to find him on the back of the boat. His long standing reputation in Jackson makes him a familiar face on the river and off. Well, that, and his constant search for a parking spot for his van...

Rob Hibbitts // Guide

Hometown: Stony Creek, CT.

10 Years with Mad River

Rob began his Mad River career in 1998, taught Guide School here in Jackson Hole and even worked as a guide instructor in Japan. His instructional capabilities translated well into the ski industry and he worked in the winters with Jackson Hole Mountain Resort. He left Jackson to make a name for himself in San Fransisco, and was highly successful, but couldn't stay away from the mountains and moved home to live the good life here in Jackson Hole. Welcome home, Rob. We missed you.

Ben Callahan // Guide

Hometown: American Fork, UT.

10 Years with Mad River

Ben is an educator and an outdoor enthusiast. During the school year he is the coolest High School English teacher you'll ever know. As soon as school is out, he packs his four beautiful children and charming wife into an RV and hits the road for a summer in Jackson Hole. That's the life, isn't it? If that wasn't enough, Ben also volunteers on the Washington County Search and Rescue team and he also sits on the High Angle Mountain Rescue and Swiftwater Rescue teams. Busy guy...

Nate Mintz // Guide

Hometown: Medfield, MA.

7 Years with Mad River

Nate took a trip out to Jackson Hole for a little ski vacation once upon a time and that did it. After graduating from Franklin and Marshall College he bought a one-way ticket to Jackson Hole (figuratively speaking). His first passion is skiing, but when the snow melts, he loves nothing more than hanging out on the river and calling it "work". In his free time, Nate and his wife Ainslie like to hit the mountain bike trails and go fast.

Bobby Perkins McIntosh // Guide

Hometown: Riverfalls, WI.

4 Years with Mad River

Born and raised on a cat farm in western Wisconsin, Bobby has become, truly, a man of the world. His life experiences include teaching in the Orient, living with the Picts and playing Fussball in das Vaterland. After a four year stint in Utah, getting an academic education, he found his way north to Mad River. After a rough first day on the job, he has truly come into his own. Of his off days, you'll find him practicing cello, studying world religions or just straight chillin'. Right on, Bobby...

Adam Woolley // Guide

Hometown: Vestavia Hills, AL.

7 Years with Mad River

Woolley (like the mammoth) is known as the friendliest river guide at Mad River. It might be all that southern charm he learned at Ole Miss, or it might just be his Alabama roots, we're not sure. His love of the outdoors pulled him west and he landed here in Jackson Hole. Woolley plays base for a few bands in town and you can even find him on stage with John Wayne and Stackhouse. When he's not entertaining, you can bet he is out fly-fishing or hiking with his pup, Linus.

Andrew Sargent // Driver

Hometown: Santa Clara, UT

8 Years with Mad River

Soon to be a daddy, You won't likely see him around this summer, it's what he does in the background that keeps us going, making sure all our vehicles are up and running and ready to go. The red head that speaks German, he got a degree at some point, but even he forgets which one he chose. Jackson somehow became his home after planning to stay one summer (sounds familiar to a lot of us around here) and we couldn't get one without him now.

Caitlin Denhalter // Graphic Design

Hometown: Snowflake, AZ

3 Years with Mad River

She's the only one us who get's to enjoy life year around under sunny Arizona skies. Caitlin spent a couple years with us here in J-hole and now does our design from around the country. She just finished art school, but soon enough you will see her work around, we guarantee it!

Ryan Mertaugh // Guide

Hometown: Traverse City, MI.

11 Years with Mad River

Ryan is an avid outdoorsman who enjoys climbing, mountaineering, skiing and volunteering on the local Search and Rescue team. Ryan also likes hula-hooping and has hooped several peaks in the Teton Range. You read that right - he climbs with a collapsible hula hoop and hoops the summit. He reminds us constantly to keep exploring this beautiful place we call home and to make sure we have fun doing it. Agreed, Ryan ... agreed.

Molly Shubert // Guide

Hometown:

2 Years with Mad River

Molly's passion for the outdoors radiates through her personality and experience. She is a seasoned long distance hiker having checked off the Pacific Crest, Arizona, and Florida trails. Molly is also a talented cook in the backcountry, just ask her about her gourmet lasagna.We think if there were an outdoor cooking channel called "chopped in the woods" Molly would be the star. Your banana boats don't stand a chance. In her spare time Molly is canyoneering, hula hooping, and spreading good vibes wherever she goes.

JR Rothing // Guide

Hometown: Deerfield, IL

2 Year with Mad River

If you were to check out JR's report card, it would surely say that he plays well with others…. *Outside*.He somehow finds a way to make all of his education centered around wilderness. He has a degree in Recreational Tourism with an concentration in Outdoor Education and Wilderness Ethics. On top of that, he finds ways to learn even more about the outdoors through NOLS trips, Wildness First Aid courses, and training with the American Red Cross . Judging by the amount of time and energy he's spent outside, JR was basically raised by wolves.

Sam Barrett // Guide

Hometown: Needham, MA

2 Year with Mad River

After blowing us out of the water (no pun intended) in guide school, we were eager to hire Sam to be a part of our guide team, and we've really enjoyed getting to know him. He loves guiding the whitewater section, but Sam truly shines on the Scenic float. He loves the calm, relaxing water and abundance of wildlife. If you happen to get stuck on the bottom of the river on this shallow stretch, Same will happily hop out and push you right along. Some might say he even does it on purpose.

Adam Haeusler

Hometown: Bark River, MI

8 Years with Mad River

Adam is cool

Lizzie Watson // Guide

Hometown: Durham, NC

11 Years with Mad River


After 10 years of guiding experience, and a long-standing job with Jackson Hole Fire/EMS as a firefighter and AEMT, Lizzie is one of Mad River's most decorated river guides. Lizzie is always more than willing to help her co-workers stay safe and is always sharing her knowledge with others. In her free time, Lizzie can be found dabbling in one of many outdoor activities, including climbing, kayaking, and most recently, the switch from snowboarding to skiing. She is always eager to learn new skills, and this eagerness translates into her love for the local flora and fauna, and life in Teton Valley. Wait up, Lizzie.

Jimmy Volin //Guide

Hometown: Laramie, WY

6 Years with Mad River

At any hour of the day, one can most likely find Jimmy hard at work. Whether he's helping set up Mad River's riverside dinner site or painting numbers onto our big yellow boats, Jimmy is a team player. This is his fifth season as a Mad River guide, and we are lucky to have him. In order to cope with his withdraws from all outdoor winter activities, Jimmy finds relief during the summertime at Mad River. Working here is his excuse to quite literally follow the snow wherever it goes – and that means rafting the snowmelt through the Snake River canyon. After you experience how accommodating Jimmy is on and off the river, you'll be tempted to hire him as your full time vacation planner and tour guide.

Jessica Stauffer // Guide

Hometown: Salt Lake City, UT

8 Years with Mad River

Jess might be the most entertaining guide at Mad River. When you meet her down on the river, don't be thrown off if she's wearing a too-too or a head-to-toe neon suit. She takes her job seriously when it comes to safety. Not only is she a certified RN, but she's also constantly furthering her education on swift water rescue and wildlife first aid. With that being said, Jess is also super serious about having a good time.

Christian Burke // Guide

Hometown: Winthrop, ME

5 Years with Mad River

You wouldn't guess it from his humble demeanor, but Christian is a wicked good skier. He's spent every winter for the last 23 years shreddin' the gnar' on slopes all over the country, competing in races and just for fun. If Christian isn't on the river you can find him hanging out at the boat house schooling everyone in a game of spike ball or at the Cowboy dancing the night away.


Ian McIver //Guide

Hometown: Salt Lake City, UT

14 Years with Mad River

Ian is the epitome of the term "comedic relief". His catalogue of jokes is impressive, to say the least, and his professionalism on the river is unbeatable. After so many seasons professionally guiding with Mad River, we are almost certain that Ian could raft the Snake River with his eyes closed, and his boat would still be in stiches from laughter.His Jedi training would probably allow this to happen but we firmly insist he has to keep his eyes open while guiding.In his free time, Ian can be found rooting for the Boston Red Sox, watching historical documentaries, or perfecting his impersonation skills. Even if he says it with a straight face, it's still funny.

Ty Hess // River Chef

Hometown: Salt Lake City, UT

1 Year with Mad River

Boone Schmucker

Hometown: Nashville, TN

2 Years with Mad River

After a year in New Zealand, Boone is back and ready to attack. Boone first came out to Jackson Hole to attain his Wilderness EMT certification through NOLS, but got stuck here (like most people do). He's got a slight addiction to climbing mountains, whether it be by foot, skis, or bike. When he's not spending time outside, he's probably listening to pop music and staring at pictures of his sister's puggle, Dani-Mae. Boone is a world traveler, outdoorsman, and all around asset to the Mad River team!

Wayne Phillips // Guide

Hometown:

12 Years with Mad River

Wayne is basically the coolest guy in town. Not only is he an incredible skier, sponsored kite boarder, and talented mountain biker, but he is a family man who spends what little free time he has instilling his love of adventure and extreme sports in his two young kids. Wayne adds a certain degree of enthusiasm to everything he does, which is highly evident while he is guiding. If you're lucky enough to have Wayne take you down the river, be prepared to experience a deep sense of sadness when you realize that unfortunately, the trip has to end. He's that good, ladies and gentlemen.

Corry Jones // Guide

Hometown: Longbeach, CA

2 Years with Mad River

Once a college student, now a world Traveler, Corry is out to see the world with Jackson as a Launchpad. He loves his former home at BYU though, Go Cougars! Corry may be young but he will accept the challenge and take it further than you expected it everytime.

Grant Bess // Sales

Hometown: St. George, UT

5 Years with Mad River

Jackson's got Grant like a ball and chain. Looks like another summer here again. Grant is always/never living here, along with his other three homes. Spending his summers between college here, He's a History/English teaching major (Go Aggies) trying to have fun between his weekends with the Army. He's everywhere but no where to be found at the same time. One day he'll be responsible and settle in somewhere but he hopes that isn't too soon. For now he just does what he's told and then some.

Emily Moyer

Hometown: Jackson, WY

1 Year with Mad River

Katy Flanagan // Guide

Hometown: Jackson, WY

4 Years with Mad River

We are thrilled to have Katy join the guide staff this year after crushing just about every other job Mad River hasto offer. She spent last rafting season bringing just supplies down the river but decided thisyear to surround herself with better company. We're glad she did, because now her impressive guiding ability, majestic mane, and hilariously witty commentary can get the attention they deserve.

Delaney Harrop

Hometown: Walpole, MA

2 Years with Mad River

Lauren Ames // Sales

Hometown: Colorado Springs, CO

1 Year with Mad River

Known as "LAmes" around the office, this girl is anything but. From Business consultant to river rat, She claims Naps and her dog as her main hobbies, and is loving the Jackson lifestyle. A Colorado native, we're trying to get her converted to our rivers and the beautiful Teton mountainscape.

Darla Page // Bus Driver

Hometown: Twin Falls, ID

4 Year with Mad River

Mama Darla is feared by some yet loved by all, and she seems to like it that way. She's ASL trained and truly tries to speak your language whatever it may be. She's been driving for quite some time and prioritizes your safety every time.


Hans Russell // Bus Driver

Hometown: Area 51

4 Years with Mad River

Papa Hans is a Mad River Favorite, and is our senior driver of the crew. A former River guide on the Chatanooga and other rivers, he's enjoying the more chill years driving. He's traveled all over, including a South American Transcontinental motorcycle ride. If there is someone around here who has figured out the simplicities of life, Hans seems to be it.

Mckelle Hansen Turley

Hometown: Nibley, UT

1 Year with Mad River

After working the summer last year in the park, Mckelle figured out which company in Jackson was the best to work for! She brings a wealth of information and knowledge into our office and we're lucky to have another intellectual who is willing to bum in Jackson help us out. She's studying Gender Studies and Psychology so be careful, she might be analyzing you, but she'll be nice about it.

Shyla Haldeman // Sales

Hometown: Jackson, WY

1 Year with Mad River

Excited to join the river team, as young as she is, she's been on the river a lot over the years. Our best conversationalist, she's always willing to help you in the office, and she wants to meet you. If you need the local's touch for recommendations Shyla will give you the low down.

Matthew Flanagan

Hometown: Smithfield, UT

1 Year with Mad River

Matthew's past is completely unknown. All that have tried to figure it out have somehow found themselves in the river. From what we've gathered, he loves shredding the pow on a smooth, flat, piece of wood/plastic/fiberglass; carving canyon corners on motorcycles; and watching movies. He survives off of peanut butter, too much/not enough sleep, and the occasional adrenaline rush. He thinks deeply about stupid stuff, and has considered being a professional philosopher. (Even though we all know he won't get far.)

Lily Wyatt

Hometown: Logan, UT

1 Year with Mad River

Lily is always looking for an adventure and loves to go running with stolen dogs in the dark of the night. She often is seen high fiving herself and laughing at her own jokes. (She's not actually funny) She may be a little sassy but her beautiful smile and hair will make you temporarily forget she's such a brat… and no matter what, she will always be the youngest of the Mad River Family.

Bryan Wells

Hometown: Ivins, UT

2 Years with Mad River

Always ambitious and quick to pick it up, we're lucky to have Bryan on staff with us again after a hiatus last summer, Jackson will bring you back eventually.He's studying user interface design and will surely try to improve anything he comes upon at work or play. Known for his wood sculptures and other handicraft, Bryan's creative eye is always helpful around the office.

Where is Mad River?

Mad River Boat Trips is located in the beautiful Jackson Hole Valley in northwestern Wyoming, just south of Yellowstone National Park and Grand Teton National Park.

The Snake River begins its journey in the rugged backcountry of Yellowstone National Park and gathers water as it heads south toward Jackson Hole through Grand Teton National Park. The river exits the south end of Jackson Hole through the winding Snake River Canyon, lined with trees and steep granite walls, small alpine meadows and abundant wildlife. It’s on this section of the Snake that you’ll experience some of the wildest whitewater in the Rocky Mountains.

Click here for a map